She will not distract your clients from the business at hand by showing her cleavage, tattoos, body piercings, flip flops, by flipping her hair, or saying 'UM' or 'LIKE…'That's correct - she won't distract the clients because she won't be there to distract them. She'll be running late to work, leaving work early, taking extra time off to deal with sick kids, school plays, parent/teacher conferences, calls from her kids' school, and dealing with her own illnesses (that she caught from said kids) while she dumps her work on her childfree coworkers who WILL be there to deal professionally with the clients. Yes, that's right. Professionally. As in - we know how to dress. We know how to speak. We don't wear flip flops to the office or walk around with our boobies hanging out. Sorry to burst your bubble but Childfree Woman does not equal Snookie.
You will never meet a professional better equipped to manage multiple schedules than a Mom. Conflicting sports and activities, travel schedules along with the huge amounts of paperwork associated with each, make them pros at this. As a matter of fact, they are so adept at this that they know how to face complete chaos in a calm and professional manner.
Problem is, Mom is juggling so many conflicting schedules and so much chaos, she's on the verge of a nervous breakdown and piling just one more conflicting schedule onto her will be the straw that breaks the camel's back and gets her carted off to the loony bin. It is precisely the multiple, conflicting schedules that make Mom an absentee employee as mentioned above under Professionalism. The childfree worker, on the other hand, is better able to think clearly, with an uncluttered and calm mind, a full night's rest and a laser beam focus devoted to the tasks at hand.
Organizational Ability:See Schedule Coordination above.
None of the above happens without keen planning. Uniforms must be washed; bags must be packed- water bottles, completed homework, snacks and sunscreen, permission slips and bathing, including checking/ clipping 20 finger/toenails per person must happen in advance.
If one detail is missed, the entire schedule can fall apart and they will be called on the carpet- either by a disappointed child (much more painful than a disapproving boss), or by a school and/or coach (too embarrassing to mention). The level of accountability far surpasses any business environment I have ever worked in, which includes Fortune 100 companies.
Loyalty:Moms aren't the only employees who appreciate a job with flexibility. Childfree folks appreciate flexibility too - to care for our partners, family members, friends and companion animals, to participate in the many pursuits and activities we enjoy outside of work. And since we are devoted friends, family members, spouses, employees and members of the community, we understand just as well as Moms the importance of loyalty and giving back. And when we are treated well, we spread the word too!
If any one demographic knows and understands the importance of loyalty and giving back, this is it. These women know how to appreciate a job and flexibility. As an employer, if you can offer what this employee needs, you will get it back four-fold. They will treat your business as though it is theirs. And they will tell all their friends about you- so you see? Free marketing built right in!
People Management:I'm lost. Volunteers? Volunteer management? Is she saying that children are like volunteers and Mom is a volunteer manager? What volunteer work are children doing, exactly? What greater good are they serving? And how does Mom's caretaking of them have anything to do with volunteer management?
Anyone who has ever managed people knows that one of the most difficult groups to manage has to be volunteers. The variety of personalities and agendas among people who are not being paid and are emotionally involved could drive a person nuts. The volunteer leader's intuitive ability to see all sides and maintain harmony within a group like this is definitely worthy of international acclaim. And, they know how to manage their own demographic, in addition to understanding how the minds of the Millennials and Gen Y-s tick!
I think the author may be trying to make the case that moms have more people management skills than non-parents. If so, I beg to differ. Moms might excel at baby talk, shuffling children in and out of time-out, breaking up fist fights and gossiping with other soccer moms, but sophisticated people management skills come from working with diverse groups of people in and out of the workplace - people from different age groups, socio-economic backgrounds, political and religious affiliations, and professional and educational backgrounds. This is best obtained by being fully engaged in the world as the childfree are, as opposed to existing in an insular bubble where one's interactions are limited to children and the neighborhood coffee klatch.